Service Expectations

PureTouch provides both residential and commercial cleaning services, each delivered with structured standards tailored to the environment.

Our Approach

PureTouch delivers a premium cleaning experience focused on consistency, detail, and reliability.

This page outlines what you can expect — so every service is clear, structured, and professional.

Service Types

Residential Cleaning Service

Standard Cleaning

Routine maintenance cleaning to keep your home consistently clean and comfortable.

Deep Cleaning

Detailed cleaning designed to reset your home and address buildup in high-use areas.

Move-In / Move-Out Cleaning

Comprehensive cleaning for empty homes preparing for occupancy or transition.

Specialty Services

Available as add-ons or standalone services:

  • Carpet cleaning

  • Upholstery cleaning

  • Odor treatment

Pricing Transparency

  • size

  • condition

  • service type

  • selected add-ons

Pricing is based on:

Homes requiring additional time or effort may be adjusted. We aim to communicate clearly before proceeding.

Preparing for Your Cleaning

To ensure the best results:

  • Remove clutter and personal items

  • Secure valuables

  • Provide access to all areas

What We Do Not Clean

For safety and quality reasons, we do not:

  • lift heavy furniture

  • clean biohazards

  • handle infestations

  • clean unsafe areas

Home Condition

Heavily soiled homes may require:

  • additional time

  • upgraded service

Arrival Windows

We provide arrival windows rather than exact times.

Pets

Please secure pets if necessary and notify us of any special instructions.

Results Expectations

While we aim for exceptional results, we cannot guarantee:

  • removal of permanent stains

  • restoration of heavily worn surfaces

Commercial Cleaning Service

PureTouch provides structured commercial cleaning services designed for consistency, reliability, and professional presentation across offices, managed properties, and light commercial spaces.

Service Scope

Commercial services may include:

  • Routine facility cleaning (offices, suites, shared spaces)

  • Restroom and breakroom sanitation

  • Floor care (vacuuming, mopping, surface maintenance)

  • Trash removal and general upkeep

Service scope is defined based on property needs, frequency, and agreed specifications.

Scheduling & Access

  • Services are scheduled based on agreed frequency (daily, weekly, or custom)

  • Clients must ensure access to the facility at scheduled times

  • After-hours or restricted access requirements should be communicated in advance

Custom Proposals

Commercial services are typically quoted based on:

  • Property size and layout

  • Cleaning frequency

  • Usage and traffic levels

Pricing is provided through a customized proposal rather than standard pricing.

Quality & Consistency

We follow structured cleaning processes to ensure:

  • consistent results across visits

  • defined service standards

  • professional presentation of your facility

Safety & Compliance

Our services are delivered with attention to:

  • safe handling of cleaning products

  • respect for workplace environments

  • minimal disruption to operations

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